Privacy Policy

Effective Date: 31st October, 2025

Welcome to Globalreach Supply Outlet Ltd (“Globalreach”, “we”, “our”, or “us”). We value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your data when you visit our website [https://www.globalreachoutlet.com] (the “Site”), engage with our services, or communicate with us.

By using our Site or providing your information, you agree to the terms of this Privacy Policy.

1. Information We Collect

We collect personal and non-personal information to provide and improve our services.

1.1 Personal Information

When you use our Site or contact us, we may collect the following information:

• Contact details: name, email address, phone number, company name, and job title
• Business details: company registration, country, and trade requirements (for RFQs)
• Shipping & billing details: address, tax or import/export information
• Communications: messages, inquiries, and RFQ details submitted through forms or email
• Marketing preferences: opt-in subscriptions to newsletters or updates

1.2 Automatically Collected Information

When you visit our Site, we may automatically collect:

• IP address, browser type, operating system, device type
• Pages viewed, time spent on the Site, referral URLs
• Cookies, web beacons, and similar tracking technologies

This information helps us analyze user behavior, website performance, and improve the visitor experience.

2. How We Use Your Information

We use collected information for the following purposes:

• To respond to inquiries and process Requests for Quotation (RFQs)
• To fulfill business transactions, including logistics and order processing
• To send relevant marketing communications (only with consent)
• To improve our products, services, and website functionality
• To comply with legal and regulatory obligations
• To prevent fraud, misuse, or unauthorized access to our systems

3. Legal Basis for Processing (GDPR Compliance)

If you are located in the UK or EU, we process your personal data under one or more of the following legal bases:

• Contractual necessity: to perform our obligations under supply or quotation agreements
• Legitimate interests: to manage our business, improve our services, and communicate with potential clients
• Consent: for direct marketing or newsletter subscriptions
• Legal obligation: to comply with export, tax, and data protection laws

4. Sharing and Disclosure of Information

We do not sell your personal data. We may share information with:

• Logistics and shipping partners to facilitate export deliveries
• Service providers and contractors (e.g., web hosting, CRM, analytics, email marketing)
• Legal or government authorities when required by law or trade compliance
• Affiliates or subsidiaries of Globalreach Supply Outlet for business operations

All third parties are bound by confidentiality and data-processing agreements ensuring adequate protection.

5. Data Retention

We retain personal data only as long as necessary to:

• Fulfill the purposes for which it was collected
• Meet legal, accounting, or reporting obligations
• Support customer or supplier relationship management

After this period, data will be securely deleted or anonymized.

6. Cookies and Tracking Technologies

Our website uses cookies to enhance browsing experience and analyze site traffic.
You can control cookie preferences through your browser settings.

Types of cookies used:

• Essential cookies: for site functionality and security
• Analytics cookies: to understand visitor behavior (Google Analytics or similar)
• Marketing cookies: to deliver relevant content and advertising

By continuing to browse our Site, you consent to our use of cookies unless you disable them.

7. Data Security

We implement appropriate technical and organizational measures to safeguard your data against unauthorized access, loss, or misuse.
This includes:

• SSL encryption for all data transmissions
• Access controls for internal staff
• Regular backups and system monitoring

However, no online system is 100% secure; users transmit data at their own risk.

8. Your Rights

If you are located in the UK, EU, or jurisdictions with equivalent data protection laws, you have the following rights:

• Access to your personal data
• Correction of inaccurate or incomplete information
• Deletion (“right to be forgotten”)
• Restriction or objection to processing
• Data portability (transfer to another controller)
• Withdrawal of consent (for marketing communications)

To exercise these rights, contact us at privacy@globalreachoutlet.com.

9. International Data Transfers

Your data may be transferred and processed in countries outside your own, including Nigeria, the United Kingdom, and others where our partners operate. We ensure that such transfers comply with applicable data protection laws and include appropriate safeguards (e.g., Standard Contractual Clauses).

10. Children’s Privacy

Our services are not intended for individuals under 18 years of age. We do not knowingly collect personal data from minors.

11. Updates to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. Updates will be posted on this page with the “Last Updated” date.

12. Contact Us

If you have any questions, concerns, or data access requests, please contact:

Globalreach Supply Outlet Ltd
Email: privacy@globalreachoutlet.com
Business Enquiries: info@globalreachoutlet.com